Call us on 1850 260006
Training & Selection Services
Improve Productivity
Give your people new confidence
Increase Sales
Motivate your staff
Encourage Team Building
Reduce Staff Turnover
Special Offer..
If a day away from the office is not possible for staff, book a half day in-house Customer Care course for €850. This course can accommodate up to 10 delegates
Boost Staff Morale
Upcoming Training Courses
TEAM LEADERSHIP & MOTIVATION
We have running a one-day Team Leadership & Motivation course course on June 27th in Cork. This course is designed to help you as a Manager, Team leader or Supervisor communicate, lead and motivate your team.
SUCCESSION PLANNING
How important is leadership continuity in your organisation? What would be the consequences of key personnel leaving your company? This one day training programme on May 17th will concentrate on the strategically critical area of leadership continuity and succession. Participants will understand the role of succession planning within the strategic planning framework of the whole organisation
CUSTOMER CARE
This one-day course on May 16th is aimed Sales Support, Administration & Customer Care staff who interact by phone or in person with new or existing customers on a regular basis.
During the course we will cover the main disciplines of professional customer care
Choose Your Training Course
Q2 Open Courses Cork & Dublin
Unlocking the Power of Social Media Telesales Customer CareTeam Leadership & Motivation Introduction to Key Account ManagementHow to Create New Sales OpportunitiesNegotiation Skills Presentation SkillsEffective Supervision New Account ManagementCash CollectionIntroduction to Search Engine Optimisation
Feedback From Clients
A very practical and interactive programme that totally involves the delegate. The follow up meeting from TSS helped me understand each sales person better and turn the training theory into a reality, back on the job.
Sales Director, Digicom
The Presentations Skills training was the best training course I ever did.
HR Director, Outsourcing Provider
Having completed several training courses with TSS, I found them very professional to deal with and their trainers to be very knowledgeable on all aspects of training delivered.
Facilities Management Company, Nationwide
****New Course****
By the end of the course, participants will be able to:
- Identify the purpose and scope of the appraisal interview;
- Outline the steps required to prepare for this type of interview;
- Conduct appraisal interviews so that the subordinate is motivated to improve his or her performance;
- Use the appraisal interview as an opportunity to facilitate change Identify training and development needs through the use of appraisal interviewing
Training providers for 12 Years800+ clients nationwide & UKFETAC, ILM & FAS REGISTEREDTSS trainers have minimum 12 yrs experienceIn-house & open training courses nationwideIn
Tel: Email:
1850 260006 info@onedaytraining.ie
Training and Selection Services Ltd - Nationwide Provider of Training Courses
Suite 5, Main Street, Shankill, Co. Dublin I Mount Oval Village, Rochestown, Co. Cork
Company Reg No: 437600
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